Terms of Service

Effective date: September 6, 2026

These Terms of Service (“Terms”) govern your use of the KinesioCal platform and the kinesiocal.com website (together, the “Service”), operated by KinesioCal, LLC (“KinesioCal,” “we,” “us,” or “our”). By creating an account, booking through the Service, or otherwise using it, you agree to these Terms. If you don’t agree, please don’t use the Service.

1. What the Service is

KinesioCal is booking and practice-management software for massage therapists and similar hands-on practices. It provides scheduling, online booking, reminders, client records, forms, invoicing, and related tools. Businesses use it to run their practices; their clients use it to book with those businesses and manage their own information.

KinesioCal is software, not a healthcare provider. We don’t provide, supervise, or guarantee any treatment or service booked through the platform. The relationship between a practice and its clients — including the services delivered, pricing, cancellation policies, and professional standards — is entirely between them.

2. Accounts

• You must be at least 18 years old to create an account.
• Provide accurate information and keep it up to date.
• Keep your password confidential. You’re responsible for activity on your account; tell us promptly if you suspect unauthorized access.
• Businesses are responsible for the people they add to their account (staff) and for having the right to enter the information they store about their clients.

3. Your content and data

You retain ownership of the content and records you put into the Service. Businesses own their business records; clients own the personal information in their portal. You grant us only the license we need to host, process, back up, and display that content in order to operate the Service.

Data portability is a founding principle: businesses can export their records, and clients can download their history and documents. See our Privacy Policy for how we handle personal information.

4. Acceptable use

Don’t misuse the Service. In particular, you agree not to:

• Break the law, or use the Service to harass, deceive, or harm others.
• Send spam or messages to people who haven’t consented to hear from you, or ignore opt-outs.
• Enter information about other people that you don’t have the right to hold.
• Probe, disrupt, or overload the Service, attempt to access other users’ accounts or data, or resell the Service without our written permission.
• Misrepresent your identity, credentials, or business.

We may suspend or terminate accounts that violate these rules, with notice where practical.

5. Health information

The Service is designed for scheduling and practice administration. Businesses are responsible for complying with the laws that apply to their own practice — including any professional, licensing, or health-privacy obligations — and for not storing categories of sensitive information in the Service beyond what it is offered to hold. If a feature is described as unavailable or not yet enabled (for example, clinical note-taking), don’t use other fields to store that information instead.

6. Fees and billing

Some parts of the Service are or will be offered as paid subscription plans for businesses. Current pricing will always be shown before you subscribe. Subscriptions renew automatically until cancelled; you can cancel anytime, effective at the end of the current billing period. We’ll give existing subscribers advance notice of price changes. Fees a practice charges its clients are set by, collected for, and the responsibility of that practice.

7. Availability and changes to the Service

We work hard to keep the Service available and dependable, but we don’t promise uninterrupted or error-free operation. We may add, change, or remove features over time. If we discontinue the Service or a material part of it, we’ll give account holders reasonable notice and a window to export their data.

8. Termination

You may close your account at any time. We may suspend or terminate your access if you materially violate these Terms, if required by law, or if your use poses a risk to the Service or other users. Where reasonable, we’ll warn you first and give you the chance to export your data. Sections of these Terms that by their nature should survive termination (such as ownership, disclaimers, and limitations of liability) do survive.

9. Intellectual property

The Service — its software, design, and branding — belongs to KinesioCal, LLC and its licensors. These Terms don’t grant you any right to use the KinesioCal name or logos except to truthfully describe that you use the Service.

10. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not responsible for the acts, omissions, services, or content of businesses or clients using the platform.

11. Limitation of liability

To the fullest extent permitted by law, KinesioCal, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim arose or one hundred U.S. dollars ($100). Some jurisdictions don’t allow certain limitations, so parts of this section may not apply to you.

12. Indemnification

If you’re a business using the Service, you agree to defend and hold KinesioCal, LLC harmless from claims arising out of the services you provide to your clients, the content you store in the Service, or your violation of these Terms or applicable law.

13. Governing law and disputes

These Terms are governed by the laws of the U.S. state in which KinesioCal, LLC is organized, without regard to its conflict-of-law rules. Before filing any claim, you agree to contact us at KinesioCalendar@gmail.com and give us a good-faith chance to resolve the issue informally — most things can be fixed with an email.

14. Changes to these Terms

We may update these Terms from time to time. We’ll post the new version here and update the effective date; for material changes, we’ll notify account holders by email or in the app before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

15. Contact

KinesioCal, LLC
KinesioCalendar@gmail.com