Questions, ideas, trouble with something, or just want to talk shop about running a practice — reach out.
Email is the fastest way to reach us for anything — questions, bug reports, feature ideas, billing, or account help. Tell us your business name if you have one, and describe what you were doing when the problem came up.
KinesioCalendar@gmail.comThinking about moving your practice to KinesioCal, curious about a feature, or wondering whether it fits how you work? Email us — a real person who runs a practice will answer.
Ask a questionQuestions about a specific appointment — times, prices, cancellations, or rescheduling — belong with your therapist. Sign in to your client portal to see their contact details, manage bookings, or download your data. For anything about the KinesioCal platform itself, email us directly.
We aim to answer every email within one to two business days. Include as much detail as you can — screenshots help a lot.
Yes — always. Businesses can export their client list and records, and clients can download their own history from their portal. If you ever need help with an export or want your data deleted, email us and we’ll take care of it.
Email us with what you were trying to do, what happened instead, and the page you were on. Bugs from working therapists go to the top of the pile — the founder uses KinesioCal for her own practice every day.
If you believe you’ve found a security issue or have a privacy concern, email us with “Security” in the subject line and we’ll prioritize it. See our privacy policy for how we handle your information.
Just email — there’s no wrong door. If we’re not the right people to fix it, we’ll point you to whoever is.
Email KinesioCalendar@gmail.com